Whirlpool Duet ht- WFW9600TW Hi, I believe my washing machine door lock mechanism needs to be replaced. I got the error message and unable to open the door with the laundry still inside. How can I release the door manually to remove the items inside? Your assistance is very much appreciated. Best regards, Daisy

Hello Daisy,

To manually open the door:

To open the door manually:

1. Unplug washer or disconnect power.
2. Remove the lower kick panel.
3. Reach up along the inside of the front and locate the bottom of the door switch/lock unit.
4. Located on the bottom of the door switch/lock unit is a tear-drop shaped tab.
5. Gently pull the tab down about a ¼” or until a click is heard.
6. The door should be opened.

The door lock assembly you need to order for that model is linked below:

Click here to order door lock assembly