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WGD9400SW0 Whirlpool Duet won't heat; error code F28

Question: WGD9400SW0 Whirlpool Duet won't heat; error code F28

I have a WGD9400SW0 Whirlpool Duet which shows error code F-28 in diagnostic mode, and which works fine other than it doesn't heat. I've replaced the hi-limit thermostat and thermal fuse and checked to make sure all wires are secure. What should I check next? thanks!

Hello, there is no need to check anything. The F28 error you are getting on your Whirlpool dryer model WGD9400SW0 means the moisture sensor has failed you need to replace the moisture sensor strips. There are two strips it's best to replace both at once. So order two of the strips linked below:

https://prismparts.com/products/for-whirlpool-dryer-moisture-sensor-strip-pp3728006?_pos=1&_sid=cc5f3c120&_ss=r

Below is a video that shows how to change them:

https://www.youtube.com/watch?v=k-K2hUt8N2M

 


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