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How to Manually Unlock a Whirlpool Duet Washer Door?

Asked by: Rebecca on January 31, 2019

I have a Whirlpool Duet that’s about five years old. I started washing my clothes, and I don’t remember the code that came up. I changed the dial to drain and spin, and it sounds like it wants to, but it’s not doing it. This started acting up before the fabric softener was deposited onto the clothes. The door is locked. I’ve tried unplugging it, holding the control lock for three seconds, and a few other things. I have all my work clothes in here that I need for tomorrow morning, and I don’t know how to get them out. No matter what I try, the door will not open.

Answered By: MasterTech

Hello Rebecca,

Follow the instructions below to manually unlock the washer door:

1. Unplug the washer or disconnect power.
 
2. Remove the lower kick panel.
 
3. Reach up along the inside of the front and locate the bottom of the door switch/lock unit.
 
4. Located on the bottom of the door switch/lock unit is a tear-drop shaped tab.
 
5. Gently pull the tab down about a ¼” or until a click is heard.
 
6. The door should now open.
 
If your Whirlpool Duet model does not have the access panel at the bottom, then remove the top lid of the washer. Look down at the door lock assembly, and you will see a white tab on top of the door lock assembly. Simply pull the tab upward, and the door will open.
 
January 31, 2019, 8:15 pm
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